DGFT to launch new DGFT platform and Digital delivery of IEC related services as a part of Digital India Programme

Directorate General of Foreign Trade (DGFT) has issued Trade Notice No.16 /2020-21 dated 25th June, 2020 in order to Launch new DGFT platform and Digital delivery of IEC related services as a part of Digital India programme and for Ease of Doing Business.

 

Key Points of the Trade Notice are:

  1. The first phase of a new digital platform of DGFT is scheduled to Go-Live on 13th July 2020. The platform will become accessible through the existing website: https://www.dgft.gov.in.

 

  1. In the first phase, the website will be catering to the services related to the IEC issuance, modification, amendments etc. processes along with a Chatbot (a virtual assistant) catering to queries of users. Other online modules relating to Advance Authorisation (AA), EPCG, and Exports Obligation Discharge which are part of next phase will be rolled out subsequently after the first phase stabilizes.

 

  1. The following important points may be noted with regard to the new platform design:

a. Access to the services would be through a username and password based system. The first time logins/user ID may be created through a registration process on the new platform.

b. For user ID creation, registered mobile number/email ids of the IEC holders will be a mandatorily required. The same will be authenticated by the process of OTP/email based authentication process

c. Users would have to link their login IDs to their specific IECs. The process of linking would be available post login through Digital Signature/Aadhaar based e-Sign.

d. Digital Signature (DSC)/Aadhaar based e-Sign will be required for applying and modifying IEC or adding or updating the IEC-linked users.

 

  1. The user profile can be then used by the IEC holders to engage with DGFT and its services. This will enable the user to electronically file their application related to IEC, AA, EPCG, including amendments & redemption, monitoring the status of the application, raising queries, replying to the deficiencies etc. among other services related to the Foreign Trade policy.

 

  1. It is further informed that for the purposes of go-live of first phase and the required systems configurations, the IEC applications and modification process would be suspended from 3:00 pm on 10th day of July till 13th day of July, 2020.

 

Source: Directorate General of Foreign Trade

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