The Telecom Regulatory Authority of India (“TRAI”) has extended the time for submitting comments and counter-comments on “Consultation Paper on ‘Review of Quality-of-Service Standards for Access Services (Wireless and Wireline) and Broadband (Wireless and Wireline) Services’ to 11th October 2023 and 25th October 2023 respectively from the earlier date of 20th September 2023 for comments and 5th October 2023 for the counter-comments.
The comments are to be submitted in electronic form on the TRAI website with a copy to adv-qos1@trai.gov.in.
For any clarification/ further information, contact Tejpal Singh, Advisor (QoS-I) at adv-qos1@trai.gov.in
Background:
TRAI has been receiving a number of complaints from subscribers regarding call drops and other network-related issues, especially after the roll out of 5G services. As 4G and 5G networks are providing much wider coverage in the country compared to the 2G and 3G networks, stringent performance benchmarks, especially related to call drops, are proposed for 4G and 5G services to improve the consumer experience.
In light of the QoS-related issues, the TRAI issued a “Consultation Paper on ‘Review of Quality-of-Service Standards for Access Services (Wireless and Wireline) and Broadband (Wireless and Wireline) Services’ seeking stakeholders’ comments.
Source: Telecom Regulatory Authority of India
