The Department of Telecommunications (“DoT”) has informed that use of paper-based KYC process for adequate verification of customers before enrolling them as subscribers will be discontinued from 1st January, 2024.
Background:
DoT had issued a Letter on 9th August, 2012 (Letter No. 800-9/2010 VAS) which provided that enrolment of customers for issuing mobile connections can be done using Paper based KYC process i.e., by filling the paper Customer Acquisition Form (“CAF”), pasting of photograph on CAF, annexing of Proof of Identity (“Pol”) and Proof of Address (“PoA”) documents with CAF,etc. However, in light of the amendments and changes in the existing KYC framework over time, the present notification is issued.
Please note, all the other terms and conditions outlined in the abovementioned letter dated 9th August, 2012 (as amended from time to time) will remain unchanged.
Source: Department of Telecommunications, Ministry of Communications & Information Technology
