MCA introduces Change Request Form (CRF) in its V3 portal; to be used only under exceptional circumstances for purposes which cannot be catered through any existing form /services/ functionality

In a recent Circular, the Ministry of Corporate Affairs (MCA) has informed the availability of a web-based Change Request Form (“CRF”) in its V3 portal.

Purpose for which Form CRF must be used:

  • Use CRF only under exceptional circumstances, for making a request to Registrar of Companies (RoCs), for the purposes which cannot be catered through any existing form or services or functionality available either at Front Office level (users of MCA-21 services) or Back Office level (RoCs).
  • Use it for purposes of Master Data correction and to comply with certain directions of Courts/Tribunals, which ordinarily cannot be complied with through existing functionality of forms or services on MCA-21 system.

Purposes for which the Form CRF must not be used:

  • Do not use CRF as a substitute to any reporting, application and registry requirements as per Companies Act, 2013, and LLP Act, 2008, and for such purposes the CRF should not be entertained and requests through this form are liable to be summarily rejected.
  • Do not use CRF as a substitute for any approval related and registration related queries for which existing tickets and help desk facilities must be used.

Timeline for processing by ROC:

RoCs are expected to process CRF within 03 days of its filing, after which it will be forwarded to Joint Director (e-governance cell), who will process and decide the matter within a maximum time of 07 days.

To access the CRF you may navigate as follows:

To file navigate, follow the path >> Master Data Services V3 > MCA Services > Company e-filing > Approval Services (ROC) > Change Request Form.

 

Source: Ministry of Corporate Affairs

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